Shipping & Delivery Policy
Effective Date: June 11, 2026
1. No Physical Shipping
SpeakSmart AI sells online-only digital products and services.
We do not sell, dispatch, or deliver physical goods. Therefore:
- No physical shipping is required;
- No courier delivery is involved;
- No postal delivery charges apply.
2. Digital Delivery
Access to our products and services is provided digitally through the website, account dashboard, email, or other online methods made available by SpeakSmart AI.
Depending on the product purchased, delivery may include:
- Immediate account access;
- Digital activation after successful payment;
- Access to online features or subscription services;
- Digital transcripts, recordings, or AI-generated outputs available within the platform.
3. Delivery Timing
Digital delivery is usually provided immediately or within a reasonable period after successful payment and account activation.
Timing may vary depending on:
- Payment authorisation;
- System availability;
- Scheduled maintenance windows;
- Technical issues;
- Security or verification checks.
We do not guarantee uninterrupted or instant access at all times.
4. Failed or Delayed Access
If you do not receive access within a reasonable period after purchase, please contact:
We will investigate and take reasonable steps to resolve any delivery or access issues.
5. International Access
Because our products are digital, users may access them internationally, subject to:
- Local laws and regulations;
- Technical compatibility;
- Payment availability;
- Service restrictions where applicable.