Privacy Policy

1. Introduction

SpeakSmart AI (“SpeakSmart AI”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, secure, and disclose personal data when you use our website and digital services.

By using our website or services, you acknowledge that you have read this Privacy Policy.

2. Who We Are

SpeakSmart AI is an online-only digital product and AI service provider. We do not sell physical goods and do not provide physical shipping.

For the purposes of applicable data protection law, SpeakSmart AI is the data controller for the personal data described in this Privacy Policy, unless stated otherwise.

Contact for privacy and legal matters:
Email: support@speaksmart-ai.online

3. Age Restriction

Our services are intended only for users aged 18 and over.

We do not knowingly collect personal data from anyone under 18. If we become aware that we have collected personal data from a person under 18, we will take steps to delete that data as soon as reasonably possible.

4. Personal Data We Collect

We collect only limited personal data necessary to operate our services.

• Identity Data: Name
• Contact Data: Email address
• User Content: Voice recordings, spoken answers, transcripts, and generated outputs
• Technical & Usage Data: Device information, browser information, IP address, logs, session information, and interaction data

We do not knowingly collect special category data unless voluntarily included in recordings or submissions.

5. How We Collect Data

We collect personal data when you:

• Create an account or submit your details;
• Use our website or digital services;
• Upload or record voice responses;
• Contact us for support or legal/privacy requests;
• Interact with service emails or account communications.

6. How We Use Your Personal Data

We use personal data to:

• Create and manage your account;
• Provide access to our digital products and AI features;
• Store and process voice recordings securely;
• Generate transcripts, feedback, and AI outputs;
• Maintain, secure, troubleshoot, and improve the service;
• Communicate with you regarding your account;
• Prevent fraud and platform abuse;
• Comply with legal obligations.

7. Lawful Bases for Processing

Under UK GDPR, processing is based on one or more lawful grounds:

• Contract – To provide requested services.
• Consent – For voluntary submissions and activities requiring consent.
• Legitimate Interests – Security, fraud prevention, and service improvement.
• Legal Obligation – Compliance with legal and regulatory requirements.

Where consent is relied upon, you may withdraw it at any time.

8. Voice Recordings and User Content

Users may record and upload voice answers through our service.

You retain ownership of your voice recordings and original content.

By using the service, you grant SpeakSmart AI a limited, non-exclusive, worldwide, revocable licence to process content solely to:

• Provide the service;
• Generate transcripts and feedback;
• Maintain platform functionality and security;
• Improve service quality and safety.

We do not sell your recordings or share them for advertising purposes.

9. AI Disclaimer

SpeakSmart AI uses automated and AI-assisted systems to generate transcripts, analysis, scoring, recommendations, and feedback.

AI-generated outputs may not always be accurate, complete, or suitable for your circumstances and should not be treated as professional advice.

10. Data Sharing

We do not sell or rent personal data.

Data may be shared only where necessary with:

• Trusted service providers and subprocessors;
• Professional advisers and insurers;
• Regulators, courts, or law enforcement where legally required;
• Successor entities during mergers, acquisitions, or restructuring.

11. International Transfers

Some service providers may process data outside the United Kingdom.

Where restricted international transfers occur, we implement appropriate safeguards including UK-approved transfer mechanisms and contractual protections.

12. Data Security

We use appropriate technical and organisational security measures including:

• Encryption in transit and at rest;
• Secure storage environments;
• Access controls;
• Authentication safeguards;
• Monitoring and logging systems;
• Backup and incident response procedures.

13. Data Retention

We retain personal data only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Data may be deleted or anonymised when no longer required.

14. Your Rights

Under UK GDPR, you may have rights including:

• Right to be informed;
• Right of access;
• Right to rectification;
• Right to erasure;
• Right to restrict processing;
• Right to data portability;
• Right to object;
• Rights relating to automated decision-making.

To exercise your rights, contact: support@speaksmart-ai.online

15. Deletion Requests

You may request deletion of your personal data at any time by contacting: support@speaksmart-ai.online.

Where applicable, we will delete or anonymise personal data subject to legal exceptions.

16. Data Breaches

We maintain procedures to detect, investigate, document, and respond to personal data breaches.

Where legally required, we will notify the ICO and affected individuals within applicable timeframes.

17. Third-Party Services and Links

Our services may contain links to third-party websites or tools.

We are not responsible for the privacy practices of third-party services.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website with an updated effective date.

19. Contact Us